Terms and Conditions

Ordering

  • We will not sell or deliver alcohol to anyone who is, or appears to be, under the age of 18. By placing an order you confirm that you are at least 18 years old and we reserve the right not to deliver if we are unsure of this.
  • Our minimum purchase is 6 standard bottles or their equivalent (9 litres) of wines.
  • All goods are offered subject to availability.
  • You may cancel your order for any reason up to and including 7 days from the date of delivery of your order, provided all the bottles are unopened and intact. We will refund the price of the order within 30 days from the date of cancellation.
  • Occasionally we do have to substitute wines for a later vintage or an alternative of equal or greater value. If you are unhappy with any substitutions you receive we will arrange collection at our cost. Claims for non-delivery must be made within three months of your order date.
  • Any complaint is taken very seriously and we endeavour to respond to complaints as soon as possible.
  • All prices are inclusive of UK VAT.
  • Promotional offers and prices are as stated, with no further discounts available.
  • Although we endeavour to ensure that all pricing information on this website is accurate, occasionally an error may occur and goods may be mis-priced. If we discover a pricing error we will, at our discretion, either: contact you and ask you whether you wish to cancel your order or continue with the order at the correct price; or notify you that we have cancelled your order. We will not be obliged to supply goods at the incorrect price.
  • We reserve the right to adjust prices, offers, goods and specifications of goods at our discretion at any time before (but not after) we accept your order. Where an end date is specified on any offer on the website, it is intended as a guide only. We reserve the right to change prices at any time.

Prices

  • All prices are inclusive of UK VAT.
  • Promotional offers and prices are as stated, with no further discounts available.
  • Although we endeavour to ensure that all pricing information on this website is accurate, occasionally an error may occur and goods may be mis-priced. If we discover a pricing error we will, at our discretion, either: contact you and ask you whether you wish to cancel your order or continue with the order at the correct price; or notify you that we have cancelled your order. We will not be obliged to supply goods at the incorrect price.
  • We reserve the right to adjust prices, offers, goods and specifications of goods at our discretion at any time before (but not after) we accept your order. Where an end date is specified on any offer on the website, it is intended as a guide only. We reserve the right to change prices at any time.
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